FAQ: EcoQube C- Your Window to Nature
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What's the size of the EcoQube C?

The EcoQube C is about 7.8” x 7.8” x 7.8” with about 1.5 gallons in volume.

Last updated: April 09, 2015 16:42

Why can't we eat the plant growing out of the EcoQube C?

  1. The plant is used for filtration. If removed, the main filtering mechanism on the EcoQube C will be removed as well and cause an imbalance in the ecosystem.

  2. Aquarium products are not made for food consumption. Most people may end up using aquarium fish food, dechlorinator and others recommended by local fish stores that can be toxic.

  3. If we do not have this disclaimer, we may be liable for the consumption of plants grown out of the EcoQube C.

Last updated: April 13, 2015 15:33

Is the Compact UV sterilizer needed?

We originally built the Aquaponics filter in the EcoQube with commercial use in mind so it can be scaled for food production and run clean water through plants we harvest from the filter but a typical small aquarium will not require UV sterilization although it helps keep the water extra clear and clean by acting as a buffer for mistakes such as over feeding or too much light which can cause bacterial and algae blooms.

The compact UV sterilizer can be added on as an attachment as well!

Last updated: April 09, 2015 16:42

What plants are best for filtration?

If you’re wondering what to plant, the easiest thing we’ve been using has been mint and basil. It brings an AMAZING aroma into the room as well.

Last updated: April 09, 2015 16:42

What fish/livestock are recommended for the EcoQube C?

We highly recommend keeping 1 Betta/ Siamese fighting fish because it thrives in room temperature. Other fish like guppies, endlers, white cloud mountain minnows, zebra danios can be kept in the EcoQube C as well but they each require specific water parameters.

We also recommend amano algae eating shrimp and algae eating nerite snails to keep the ecosystem pristine.

You can see additional items we offer to EcoQube 1 owners at adiventures.net.

Last updated: April 11, 2015 15:19

Will you offer add-ons like driftwood, rocks and plants shown in the photos and videos?

Yes! Due to high demand from our previous campaign, we’ve already began selling it for the EcoQube 1 on our website adiventures.net.

Last updated: April 09, 2015 16:42

How much energy does the EcoQube C consume?

Less than 7 watts when pump, light and UV is used. UV only needs to be on 2 hours/day and light only needs to be on 7 hours/day

Last updated: April 09, 2015 16:42

What are the specs of the UV sterilizer? How does it work? Why is it so expensive?

The UV sterilizer chip emits 235 nanometer wavelength ultra violet light that kills everything that passes through. This UV chip is adopted from spectrophotometers used in biotech devices. We currently have a prototype you can drop in from the top of the filter but we are experimenting with a new version you can easily add yourself in-line where the water is being pumped into the front aquarium portion of the EcoQube C. We will post screen shots of the new design as we get closer to completion. Flow of water going through UV will be approximately 39 gallons per hour and can be increased.

Warranty on all the products we manufacture will be 12 months and the UV LED will last 10,000 hours. Suggested use will be 2 hours per day. So it should last over 13 years.

Last updated: April 11, 2015 15:19

Does the EcoQube C work with salt water?

The EcoQube C was designed and tested for freshwater but it may work with a small mangrove in the filter. No guarantees there though =)

Last updated: April 11, 2015 15:19

Will the lights ever burn out?

The LED chips we use are top of the line. Both UV and regular LED chips should last over 10 years at 9 hours/day run time (7 hours is suggested).

Last updated: April 11, 2015 15:19

Does the EcoQube C need supplemental light like sunlight?

Sunlight is what usually causes imbalances in a aquarium or ecosystem. Sunlight has a lot of energy and can cause algae growth due to imbalances in the ecosystem. Keep it away from sunlight and your EcoQube C will never have green algae.

Last updated: April 11, 2015 15:19

What will international backers do to find seeds and plant medium?

Basil seeds should be abundant in most countries all over the world.

Sorry the tier description was unclear but the plant medium WILL BE INCLUDED for international backers. In the case the customs in your country doesn’t like it and throw it away, you can always use a regular sponge =)

Last updated: April 11, 2015 15:19

What is the additional shipping cost?

At the current # of backers, international shipping will cost between $25-$39. Domestic shipping will cost between $10-$20.

With volume, we hope to drop shipping prices of domestic to $6 and intl shipping to $18 (not including fees and handling.

Before we launched this campaign, we shopped around to find the best rates for our backers and realized the large fluctuations in pricing based on volume ranging from $15 all the way to $90 to some countries.

We didn’t want to over estimate to cover our costs but rather see what the volume was going to be then send out a finalized shipping price after the end of the campaign.

Thank you for backing us!

Last updated: April 13, 2015 15:32

International backers don't get seeds, what seeds can we use and where do we get them?

Mint and Basil seeds are widely available for very affordable prices all over the world. Those are the 2 plants we recommend most!

Last updated: April 28, 2015 21:24

What’s the size of the EcoQube C?

The EcoQube C is about 7.8” x 7.8” x 7.8” with about 1.5 gallons in volume. Last updated: Thu, Apr 9 2015 7:42 pm EDT

Why can’t we eat the plant growing out of the EcoQube C?

  1. The plant is used for filtration. If removed, the main filtering mechanism on the EcoQube C will be removed as well and cause an imbalance in the ecosystem. 2. Aquarium products are not made for food consumption. Most people may end up using aquarium fish food, dechlorinator and others recommended by local fish stores that can be toxic. 3. If we do not have this disclaimer, we may be liable for the consumption of plants grown out of the EcoQube C. Last updated: Mon, Apr 13 2015 6:33 pm EDT

Is the Compact UV sterilizer needed?

We originally built the Aquaponics filter in the EcoQube with commercial use in mind so it can be scaled for food production and run clean water through plants we harvest from the filter but a typical small aquarium will not require UV sterilization although it helps keep the water extra clear and clean by acting as a buffer for mistakes such as over feeding or too much light which can cause bacterial and algae blooms. The compact UV sterilizer can be added on as an attachment as well! Last updated: Thu, Apr 9 2015 7:42 pm EDT

What plants are best for filtration?

If you’re wondering what to plant, the easiest thing we’ve been using has been mint and basil. It brings an AMAZING aroma into the room as well. Last updated: Thu, Apr 9 2015 7:42 pm EDT

What fish/livestock are recommended for the EcoQube C?

We highly recommend keeping 1 Betta/ Siamese fighting fish because it thrives in room temperature. Other fish like guppies, endlers, white cloud mountain minnows, zebra danios can be kept in the EcoQube C as well but they each require specific water parameters. We also recommend amano algae eating shrimp and algae eating nerite snails to keep the ecosystem pristine. You can see additional items we offer to EcoQube 1 owners at adiventures.net. Last updated: Sat, Apr 11 2015 6:19 pm EDT

Will you offer add-ons like driftwood, rocks and plants shown in the photos and videos?

Yes! Due to high demand from our previous campaign, we’ve already began selling it for the EcoQube 1 on our website adiventures.net. Last updated: Thu, Apr 9 2015 7:42 pm EDT

How much energy does the EcoQube C consume?

Less than 7 watts when pump, light and UV is used. UV only needs to be on 2 hours/day and light only needs to be on 7 hours/day Last updated: Thu, Apr 9 2015 7:42 pm EDT

What are the specs of the UV sterilizer? How does it work? Why is it so expensive?

The UV sterilizer chip emits 235 nanometer wavelength ultra violet light that kills everything that passes through. This UV chip is adopted from spectrophotometers used in biotech devices. We currently have a prototype you can drop in from the top of the filter but we are experimenting with a new version you can easily add yourself in-line where the water is being pumped into the front aquarium portion of the EcoQube C. We will post screen shots of the new design as we get closer to completion. Flow of water going through UV will be approximately 39 gallons per hour and can be increased. Warranty on all the products we manufacture will be 12 months and the UV LED will last 10,000 hours. Suggested use will be 2 hours per day. So it should last over 13 years. Last updated: Sat, Apr 11 2015 6:19 pm EDT

Does the EcoQube C work with salt water?

The EcoQube C was designed and tested for freshwater but it may work with a small mangrove in the filter. No guarantees there though =) Last updated: Sat, Apr 11 2015 6:19 pm EDT

Will the lights ever burn out?

The LED chips we use are top of the line. Both UV and regular LED chips should last over 10 years at 9 hours/day run time (7 hours is suggested). Last updated: Sat, Apr 11 2015 6:19 pm EDT

Does the EcoQube C need supplemental light like sunlight?

Sunlight is what usually causes imbalances in a aquarium or ecosystem. Sunlight has a lot of energy and can cause algae growth due to imbalances in the ecosystem. Keep it away from sunlight and your EcoQube C will never have green algae. Last updated: Sat, Apr 11 2015 6:19 pm EDT

What will international backers do to find seeds and plant medium?

Basil seeds should be abundant in most countries all over the world. Sorry the tier description was unclear but the plant medium WILL BE INCLUDED for international backers. In the case the customs in your country doesn’t like it and throw it away, you can always use a regular sponge =) Last updated: Sat, Apr 11 2015 6:19 pm EDT

What is the additional shipping cost?

At the current # of backers, international shipping will cost between $25-$39. Domestic shipping will cost between $10-$20. With volume, we hope to drop shipping prices of domestic to $6 and intl shipping to $18 (not including fees and handling. Before we launched this campaign, we shopped around to find the best rates for our backers and realized the large fluctuations in pricing based on volume ranging from $15 all the way to $90 to some countries. We didn’t want to over estimate to cover our costs but rather see what the volume was going to be then send out a finalized shipping price after the end of the campaign. Thank you for backing us! Last updated: Mon, Apr 13 2015 6:32 pm EDT

International backers don’t get seeds, what seeds can we use and where do we get them?

Mint and Basil seeds are widely available for very affordable prices all over the world. Those are the 2 plants we recommend most! Last updated: Wed, Apr 29 2015 12:24 am EDT

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us